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Sales conditions

Availability, sizes and prices are subject to seasonal changes. Only healthy fish will be shipped.

TERMS OF DELIVERY :
Sales in accordance with our terms of delivery, registered with the Utrecht Chamber of Commerce on the 1st October 1974. Delivery possible by air or road.

PACKING :
Special polystyrene, high-quality export boxes (15kg) at € 7.50 each (Refund on returned boxes € 4.25 each). In winter we use heatpacks (€ 0.65 each). Frozen food orders can be rounded to the nearest 5 blisters, with a minimal amount of 20 blisters. This is to avoid defrosting and efficient use of packaging material.

PAYMENT :
100% of the full order amount in advance. Also 100% freight when sent prepaid. For collection at our company we require cash payment and give a 2% discount. Prices are in Euros.

CLAIMS:
Within 24 hours after receipt of consignment. We do not guarantee angel fish, discus fish and stingrays. For seperate credit invoices and invoice copies we charge an administrative fee of € 2.50.

MINIMUM ORDER & FREIGHT :
The minimum order for deliveries, except deliveries through agents, is € 400.-.

Minimum quantity : 10 pieces for fish under € 1.25 / piece.

Freight cost by UPS to UK and France :
First box = € 45,-, each following box = € 15,-

Freight cost by UPS to Spain, Portugal, Italy, Ireland, Sweden, Norway :
First box = € 70,-, each following box = € 30,-

Freight cost by UPS to Greece, Latvia,Litouania, Eastern Europe :
First box = € 90,-, each following box = € 60,-

Order Monday before 12.00 hr., shipping Tuesday, delivery Wednesday
Order Tuesday before 12.00 hr., shipping Wednesday, delivery Thursday

DENMARK
Order on Sunday before 15.00 hr. Packing on Monday. Delivery on Tuesday.
Overnight transport with our own temperature controlled truck to Denmark.

Minimum order € 350.- delivery charge € 29.-
Orders exceeding € 500.- delivery free of charge